For many, the new year is a time for setting personal goals and resolutions, but at Boise Family Dental Care we’re taking time to observe how our office is functioning and evaluate whether we are staying true to our core values and providing excellence for our patients. This process of evaluation and observation helps us to define concrete ways we can improve. We use this cycle of as a method to hold ourselves accountable to our mission of providing world-class dentistry in Boise and the surrounding communities.
What are the types of things we are looking at?
-How long are people waiting before they are taken back for care?
-What is the average visit length for various procedure types?
-What feedback are we getting from our patients?
-What types of questions are patients asking and how can we improve patient education?
-Are there any new proven dental technologies or techniques that we should integrate into our practice?
-How is our communication flow between staff in the front office and the assistants and hygienists in the back?
-What is the morale in among our team?
By stepping back and looking at these and many other questions we are able to maintain the quality and service that sets us apart from other dentists in Boise. We know that every day people are online searching for a Boise Dentists and we want them to know that by choosing Boise Family Dental Care they can always count on an exceptional dental visit and the highest quality dental work.